Below are some of the Frequently Asked Questions about Cool Dry Covers. Should you have any other queries we can be reached using the form on the Contact page of our site, by sending an email to email@example.com, by using the chat feature in the bottom right corner of each page or by calling Brett at 941-468-0734 (FL based) or John at 480-923-8050 (AZ based). For queries related to Cool Dry Covers for your motorbike, please send correspondence to firstname.lastname@example.org and a production specialist will get in contact with you.
How do I install my Cool Dry Cover?
Installing your Cool Dry Cover is very simple. Here is a short video demonstrating a normal installation.
Can I order my Cool Dry Cover over the phone?
If you'd rather not order online, please give us a call during regular business hours. If you're located in the Eastern US, contact Brett on 941-468-0734 (FL based) and if you're in the Western states call John at 480-923-8050 (AZ based). Outside of business hours, please visit the Contact page to leave your details and best time to reach you and we will contact you to take your order.
How long will it take me to get my Cool Dry Covers?
We ship orders daily Monday to Friday. The time it will take to be delivered will depend on your location. Normal delivery time is approximately 4-5 business days for regular stock items. Additional production time would apply to custom orders. Please note that all our motorbike covers are made to order. Normal production time is approximately 3 business days.
I don't see my golf cart, do you have Cool Dry Covers for other carts?
If you don't see your model cart on the shop page, we can make a custom set to fit your cart. The price is often the same as our in-stock models. Just send us a picture of your cart along with dimensions (length, width and cushion thickness) of both the seat and backrest and we can provide you a quote and turnaround time (normally 2-3 business days).
I'm looking for a set of Cool Dry Covers for my motorbike but don't see my bike?
All our Cool Dry Covers for motorbike seats are made to order. As such, we don't list all the models that we can make covers for. If you are unsure, please send us a photo of your bike seat to email@example.com and we can let you know if we can make a set of Cool Dry Covers to suit.
There is no room to fit the ties for my backrest cover behind my basket attachment- what can I do?
Some models of golf cart have a basket attachment which sits flush to the backrest. In order to secure the Velcro strap behind your backrest this may need to be removed. This is a simple job (approx 5 minutes) which can usually be accomplished alone with basic tools (screwdriver).
How do I care for my Cool Dry Covers?
There is very little ongoing maintenance required to keep your Cool Dry Covers operating effectively. Whenever you wash your cart, you can spray down your Cool Dry Covers set while in place and allow it to drip dry. You may wish to tilt your seat forward while it dries so that excess water can run off. Every few months you should remove your Cool Dry Covers set to properly wash the seat and backrest vinyl without the covers in place. This will ensure that any dirt that may be trapped underneath the cover can be removed. Spray your Cool Dry Covers from both sides while they are off your cart to clear any debris. Hang to dry. Once dry, you can reinstall your Cool Dry Covers onto your cart.
What is the warranty offered with my Cool Dry Cover?
We believe in the quality of our products and are pleased to offer 12-month warranty and 30-day money back guarantee on all our Cool Dry Covers. See our Returns Policy for more information about warranties and returns.