Below are some of the Frequently Asked Questions about Cool Dry Covers. Should you have any other queries we can be reached at firstname.lastname@example.org or you can use the form on the Contact section of our store.
How do I install my Cool Dry Cover?
Installing your Cool Dry Cover is very simple. Here is a short video demonstrating a normal installation.
Can I order my Cool Dry Cover over the phone?
If you'd rather not order online, please use the Contact section of our store or email email@example.com with your phone number and best time to reach you and we will contact you to take an order over the phone.
How long will it take me to get my Cool Dry Covers?
We ship orders daily Monday to Friday. The time it will take to be delivered will depend on where your order's inventory is fulfilled from. This can be found on the specific product pages. When fulfilled from the United States, you can expect your order within 2-3 business days. When fulfilled from Australia, you can expect your order in 5-6 business days.
Why don't you ship to my location?
This store is for customers from the United States. If you are located outside the US, please head over to our international store at www.cooldrycovers.com.
Do you have Cool Dry Covers for other carts?
If you don't see your model cart on the shop page, chances are that one of the models offered will fit yours. Not sure which? Feel free to contact us with your cart's photo along with seat and backrest dimensions and we will recommend the correct model (or we can design a custom solution for you).
There is no room to fit the ties for my backrest cover behind my basket attachment- what can I do?
Some models of golf cart have a basket attachment which sits flush to the backrest. In order to secure the Velcro strap behind your backrest this may need to be removed. This is a simple job (approx 5 minutes) which can usually be accomplished alone with basic tools (screwdriver).
What is the warranty offered with my Cool Dry Cover?
Cool Dry Covers come with a 12 month warranty and 30-day money back guarantee should you change your mind. Should you have a valid warranty claim, please send an email to firstname.lastname@example.org and include your name, date of purchase, model of cover, type of cart it is used on, the description of the problem and a relevant photo showing the defect. Upon examination, should your claim be determined valid, we will organize a replacement cover.